Last Updated: 25 September, 2016
If you have questions or concerns regarding this statement, you should first contact us at support (at) thetradingresources.com
How We Gather Information From Users And Our Use of Such Information
How we collect and store information including email address depends on the page you are visiting, the activities in which you elect to participate and the services provided. The following describes the types of personal and other information we may collect about you, and how we use and maintain that information:
In general, you may visit our Website without revealing any individual user information other than technology-related information described in the section below. However, certain sections of our Website are only available to users who register or subscribe to our Website. We collect your contact information when you register for or subscribe to our Website or other services and features we provide, when you transmit information via our Website or by email, and when you otherwise use our Website. Specifically, we may collect and store in a database your name, mailing address, phone number, email address and any other information you provide to us when registering with our Website.
Our Website collects and stores information that is generated automatically as you navigate through the Website. This aggregate information is collected site-wide, and includes anonymous website statistics. Aggregated information may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our Website and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated information may occasionally be shared with our advertisers and business partners. Again, this information does not include any personally identifiable information about you or allow anyone to identify you individually.
Our Website also employs browser cookies to store user preferences and record session information. “Cookies” are bits of information that are stored by your browser on your hard drive. This technology allows for the storage of user preferences, user ID and password, if applicable, and remembers you when you take action on our Website. You can turn off the “cookie” function through most standard browsers; however, some features on our Website may not function properly if the ability to accept cookies is disabled.
In addition, when you browse our Website, our system automatically collects information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, domain names, referring and exit pages and URLs, platform type, number of clicks, landing pages, pages viewed and the order of these page views, the amount of time spent on particular pages, the date and time of your request and one or more cookies that may uniquely identify your browser. This information is used to analyze trends, administer the Website, improve the design of our Website, track user movement, and otherwise enhance the services we provide.
We let other companies that show advertisements on some of our pages set and access their cookies on your computer.
In order to use some or this entire Website, you may first be required to complete a registration form. During registration, you are required to give contact information, such as name and email address. We use this information to contact you about the services on our site in which you have expressed interest.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Surveys or Contests
From time-to-time, we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, email address, and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to help improve the user experience on the site (in the case of anonymous information collected in surveys), or to send participants an email newsletter or free CD.
We receive permission to post written and video testimonials prior to posting to our Website.
When Your Information Will Be Shared Or Disclosed
We will comply with any subpoenas, court orders or other legal processes for any of the information about you in our possession, and we may use such information to establish or exercise our legal rights, or to defend against legal claims. We reserve the right to disclose information about you, including data on which pages you have visited, to third parties if we feel it is necessary to protect our systems, Website, business, users or others.
In addition, when you use certain features on our Website, such as posting or visiting our community forums or messaging or chatting with other users, your “user name” and other information you disclose will be viewable by other users of our Website.
Affiliated Sites, Linked Sites and Advertisements
We have several affiliated websites that may sometimes send promotional materials to you, but these emails come from The Trading Resources directly and no personal information is otherwise “shared”. You can opt-out of receiving promotional emails by following the unsubscribe information included in each promotional email.
Communications From This Website
Out of respect for your privacy, we present the option not to receive the following types of communications. Please see the “Choice and Opt-out” section below for instructions for opting out.
Special Offers and Updates
We will occasionally send you information on products, services, special deals, promotions, classes and webinars. You can sign up for these emails from us on our registration page.
If you wish to subscribe to our newsletter(s), we will use your name and email or mailing address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Choice and Opt-out
We provide you the opportunity to opt-out of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product or service but do not wish to receive any additional marketing material from us, you can indicate your preference.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at support (at) thetradingresources.com. We offer an opportunity to opt-out of certain communications, such as emails, at the bottom of the page, or you may contact us at (954) 916-7977, or via postal mail at 2601 E. Oakland Park Blvd, Suite 503, Fort Lauderdale, FL 33306 opt-out.
Access to Personally Identifiable Information
If your personally identifiable information changes or if you no longer desire to receive communications from us, you may correct, update or delete the information by making the change on our member information page or by emailing our Customer Support at support (at) thetradingresources.com or by contacting us by telephone or postal mail at the contact information listed above.
The security of your personal information including your email address is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is entirely secure, however. Therefore, while we strive to use commercially acceptable means, such as a double firewall and Spam filtering, to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Website, you can contact us at the contact information provided above.
We do not knowingly collect or solicit personally identifiable information from or about children under 18. If we discover we have received any information from a child under 18 in violation of this policy, we will delete that information immediately. If you believe we have any information from or about anyone under 18, please contact us at the address listed above.